Privacy Policy
This Privacy Policy explains how Masjidan collects, uses, shares and protects Your personal data when You use the Masjidan Jemaah app (on Android as com.masjidan.app, and as a web app at app.masjidan.com), the Masjidan admin app and the masjidan.com website. It also explains Your privacy rights and how to delete Your account.
We use Your personal data only to provide, secure and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.
This Policy is available in Indonesian and English. If the two versions differ, the Indonesian version prevails.
Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Privacy Policy:
Means a unique account created for You to access the Service. Guest accounts are given automatically generated credentials.
Refers to the Masjidan Jemaah app, on Android (package com.masjidan.app) and as a web app at app.masjidan.com, and to the Masjidan admin app used by mosque administrators.
Refers to Masjidan (masjidan.com), Indonesia, referred to as either "the Company", "We", "Us" or "Our".
Refers to: Indonesia.
Means any device that can access the Service such as a computer, a cellphone or a digital tablet.
Means a mosque registered on Masjidan. Its administrators (pengurus) manage the mosque, its events and its infaq through the Masjidan admin app.
Is any information that relates to an identified or identifiable individual, including personal data as defined in Indonesia's Personal Data Protection Law (UU No. 27 Tahun 2022).
Refers to the area of the Application for new Muslims (mualaf): Your journey, learning progress, questions, requests and mentoring (pendampingan).
Refers to the Application and the masjidan.com website.
Means any natural or legal person who processes data on behalf of the Company, such as the providers listed in this Privacy Policy.
Refers to data collected automatically when You use the Service, such as the screens You view and the actions You take.
Means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Collecting and Using Your Personal Data
Types of Data Collected
Account Data
When You create or use an Account, We collect:
Profile and Activity Data
When You use the features of the Application, We store:
Pojok Mualaf Data
If You use Pojok Mualaf, We store Your journey, learning progress, questions and requests.
This data is visible only to You and, with Your explicit consent, to the mualaf coordinators of the mosque You choose. It is never sent to analytics.
Device Data
Your push notification token, device model and operating system, app version, and Firebase installation ID. We use these to deliver notifications and to check whether an app update is available.
Usage Data (Analytics)
We use PostHog to understand how the Application is used: the screens You view and the actions You take. This analytics data is linked to Your account ID, name and email.
Pojok Mualaf data is never included in analytics. Analytics data linked to Your Account is deleted when You delete Your Account.
Registration Form Data on masjidan.com
When You fill in the mosque admin or congregant registration form on masjidan.com, We store Your name, WhatsApp number, email (if provided), city, mosque name and role, and message, together with the time You gave consent. We also store a hash of Your IP address (not the address itself), Your country and Your browser type to prevent abuse. This data is used only to contact You about Your registration.
Information Collected with Your Permission
Some features need access to Your Device. We ask for Your permission first, and only use it for the purposes below:
Used at the moment You check in, to verify that You are at the mosque; to find nearby mosques; and to show the qibla direction. Your last location may be saved to Your profile to show nearby mosques. Location is used only while You use the app (foreground), never in the background.
Used only to scan check-in QR codes. Camera images are not stored.
Only the photos You select to upload, such as proof of an infaq transfer or Your profile photo.
Used to send You notifications from the Application and the mosques You follow.
You can enable or disable access to location, camera, photos and notifications at any time through Your Device settings.
Use of Your Personal Data
The Company uses Personal Data for the following purposes:
No advertising. We do not show ads, We do not use Your data for advertising, and We do not sell Your personal data.
Sharing Your Personal Data
We share Your personal data only in the following situations:
Their administrators can see Your name, contact details, attendance, event registrations and the infaq You give to their mosque.
Pojok Mualaf data is shared only with the mualaf coordinators of the mosque You choose, and only after You explicitly agree.
Companies that run parts of the Service for Us, listed below. They receive only what they need for that task.
See "Legal Disclosure" below.
Service Providers We use:
Retention
We keep Your personal data for as long as Your Account exists.
When You delete Your Account, Your data is deleted as described below. Infaq records stay with the receiving mosque without Your name or email, and server backups are erased within 30 days.
Transfer
Your information is processed by Masjidan and by the Service Providers listed above.
Some of these providers process data outside Indonesia, for example PostHog in the United States. We share with them only what is needed for the purposes described in this Privacy Policy.
Deleting Your Account and Data
You can delete Your Account at any time, without reinstalling the app:
- 1In the appOpen the Akun (Account) tab → Hapus akun (Delete account), review the summary and confirm. Accounts that sign in with email or WhatsApp confirm with their password.
- 2On the webGo to app.masjidan.com/profile/hapus-akun, sign in with the same account and confirm.
- 3By requestIf You cannot sign in, email halo@masjidan.com from Your registered email address (or include Your registered WhatsApp number) with the subject “Hapus akun”. We verify account ownership and process the request within 7 business days.
Deletion in the app or on the web is immediate and permanent. Step-by-step instructions are on our account deletion page.
Deleted
- Profile and sign-in data: name, email, WhatsApp number, profile photo, address and sign-in access (including Google)
- The list of mosques you follow
- Prayer attendance history, event check-ins and registrations, and poll votes
- Points, badges, ratings and favourites
- Notification tokens and app settings
- All Pojok Mualaf data: profile, learning progress, questions, requests and mentoring
- Usage analytics data linked to your account
Kept, no longer linked to You
- Infaq records (amount, date, program, proof of transfer) are kept by the receiving mosque as financial records, without your name or email
- The shahada (syahadat) certificate register is kept by the mosque that issued the certificate
- Server backup copies are erased automatically within 30 days after the account is deleted
Note: an account that is still an administrator (pengurus) of a mosque must first hand over that role in the Masjidan admin app before it can be deleted.
How to delete Your accountLegal Disclosure
Law enforcement
We may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
Other legal requirements
To comply with a legal obligation, protect rights/property, prevent wrongdoing, protect user safety, or protect against legal liability.
Security of Your Personal Data
Your data is encrypted in transit using HTTPS/TLS. Passwords are stored only as secure hashes, and in the app Your sign-in tokens are kept in Your Device's secure storage.
No method of transmission over the Internet or of electronic storage is 100% secure. While We strive to protect Your Personal Data, We cannot guarantee its absolute security.
Your Rights
Under Indonesia's Personal Data Protection Law (UU No. 27 Tahun 2022) and other applicable law, You have the right to:
Ask what personal data We hold about You and request a copy of it.
Update Your profile in the app, or ask Us to correct data that is inaccurate or incomplete.
Delete Your Account in the app, on the web, or by request (see above).
For example, revoke Pojok Mualaf sharing, or turn off notifications and location access in Your Device settings.
To exercise any of these rights, contact Us at halo@masjidan.com.
Children's Privacy
Our Service does not address anyone under 13. We do not knowingly collect information from anyone under 13. If You are a parent/guardian and aware of such data, contact Us.
Links to Other Sites
Our Service may contain links to sites not operated by Us. We strongly advise You to review the Privacy Policy of every site You visit.
Changes to Policy
We may update Our Privacy Policy. We will notify You of changes by posting the new Policy on this page and updating the “Last updated” date.
Contact Us
If you have any questions about this Privacy Policy or Your personal data, You can contact Masjidan (masjidan.com, Indonesia) via email: